Wow, very good post!
Quote:
Originally Posted by bhoecht  5) Reporting... again street rumor has ADP has the edge over R&R and UCS here. Ask every manager + service advisor, cashier and warrant clerk in your building to study how easily they will get their reports on the new DMS. |
In my opinion, the reynolds 6910 is better than ADP's ENG statements. Is this what you are talking about? What do you mean 'the new DMS'?
Quote:
Originally Posted by bhoecht And speaking of Factory integration... STAR ( STAR - Standards for Technology in Automotive Retail) has defined 64+ data integration points for a dealer with their DMS and (primarily) its OEM to exchange data around. There are great operating efficiencies for both parties in them. That means people you won't have to have on your payroll. Still stocking in vehicles manually and maintaining your model + option tables? Try adopting "vehicle invoice" as a data integration point. As a dealer you can't do it by yourself. You need your manufacturer to get the DMS vendors to do it. Still $199/mo is a lot less $$$ than a person on your payroll. |
It seems that STAR has not had a very big impact on the industry. STAR is not equal to car dealers as TREND is equal to real estate agents.
Quote:
Originally Posted by bhoecht If it was my dealership, I don't know what I would do. I honestly don't. The choice is not between R&R, ADP, UCS, Arkona, PBS, Quorum, DDS, Auto/Mate, ACS, AutoSoft, NeoSynergy or MPK, etc. and an ideal system. It is a choice among existing alternatives. Okay, I'm a little biased since I was a co-founder of Neosynergy ( NeoSynergy, Inc. | Revolutionary Web Applications That Connect Auto Buyers and Dealers Online.) and while I still have what is now a minor non-voting stock holding, I have been entirely gone from it for 2+ years and in no way am associated with its continuing operations... |
If I were a dealer I would certainly shun away from terminal programs and 10+ year contracts. Fortunately many DMS providers are offering web based applications.