My daughters Yaris was serviced at Western Toyota, Cameron Toll, Edinburgh.
After the service she noticed that the body work was scratched and reported
it there and then.
This morning she went out and found that a tyre was flat and had a screw
embedded in it. OK that could have happened anywhere, but when she went to
change the tyre (got her boyfriend to do this), she found that the toolkit
was missing from the car. She borrowed my toolkit, and when she went tom
take off the tyre, found that the wheel nuts were only hand tight.
This was a full service that wascarried out at the dealership at a cost
£250, as the car was released from the garage, damaged, toolkit missing and
left in an unsafe condition, I would like to write to Toyota and report this
matter and send a copy to the dealership.
Can anyone advise where I should write to.

TIA

BIGEYE wrote:
> My daughters Yaris was serviced at Western Toyota, Cameron Toll, Edinburgh.
> After the service she noticed that the body work was scratched and reported
> it there and then.
> This morning she went out and found that a tyre was flat and had a screw
> embedded in it. OK that could have happened anywhere, but when she went to
> change the tyre (got her boyfriend to do this), she found that the toolkit
> was missing from the car. She borrowed my toolkit, and when she went tom
> take off the tyre, found that the wheel nuts were only hand tight.
> This was a full service that wascarried out at the dealership at a cost
> £250, as the car was released from the garage, damaged, toolkit missing and
> left in an unsafe condition, I would like to write to Toyota and report this
> matter and send a copy to the dealership.
> Can anyone advise where I should write to.
>
> TIA

If you go to www.toyota.co.uk, you should be able to find some addresses
and tele numbers. In addition, in the US, we have Better Business
Bureaus, which maintain info about poor service from different
companies. Perhaps, you have something similar in the UK. In addition, I
would speak to the persons (in person) both in charge of the shop (shop
foreman) and the dealership manager.

Jeff

"BIGEYE" <address@invalid.com> wrote in message
news:47bf27ac$0$2443$fa0fcedb@news.zen.co.uk...
> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
> Edinburgh.
> After the service she noticed that the body work was scratched and
> reported it there and then.
> This morning she went out and found that a tyre was flat and had a screw
> embedded in it. OK that could have happened anywhere, but when she went to
> change the tyre (got her boyfriend to do this), she found that the toolkit
> was missing from the car. She borrowed my toolkit, and when she went tom
> take off the tyre, found that the wheel nuts were only hand tight.
> This was a full service that wascarried out at the dealership at a cost
> £250, as the car was released from the garage, damaged, toolkit missing
> and left in an unsafe condition, I would like to write to Toyota and
> report this matter and send a copy to the dealership.
> Can anyone advise where I should write to.
>
> TIA
>


Do what Jeff said. And, in the future, always try and turn a brand name into
a web address. If you're old enough to have a child, you should be old
enough to figure this out.

On Fri, 22 Feb 2008 20:07:52 GMT, "JoeSpareBedroom"
<dishborealis@yahoo.com> wrote:

>"BIGEYE" <address@invalid.com> wrote in message
>news:47bf27ac$0$2443$fa0fcedb@news.zen.co.uk...
>> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
>> Edinburgh.
>> After the service she noticed that the body work was scratched and
>> reported it there and then.
>> This morning she went out and found that a tyre was flat and had a screw
>> embedded in it. OK that could have happened anywhere, but when she went to
>> change the tyre (got her boyfriend to do this), she found that the toolkit
>> was missing from the car. She borrowed my toolkit, and when she went tom
>> take off the tyre, found that the wheel nuts were only hand tight.
>> This was a full service that wascarried out at the dealership at a cost
>> £250, as the car was released from the garage, damaged, toolkit missing
>> and left in an unsafe condition, I would like to write to Toyota and
>> report this matter and send a copy to the dealership.
>> Can anyone advise where I should write to.
>>
>> TIA
>>
>
>
>Do what Jeff said. And, in the future, always try and turn a brand name into
>a web address. If you're old enough to have a child, you should be old
>enough to figure this out.
>

Go pound sand, you sanctimonious prick....

--

Scott in Florida

"JoeSpareBedroom" ...
> "BIGEYE" ...
>> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
>> Edinburgh.
>> After the service she noticed that the body work was scratched and
>> reported it there and then.
>> This morning she went out and found that a tyre was flat and had a screw
>> embedded in it. OK that could have happened anywhere, but when she went
>> to change the tyre (got her boyfriend to do this), she found that the
>> toolkit was missing from the car. She borrowed my toolkit, and when she
>> went tom take off the tyre, found that the wheel nuts were only hand
>> tight.
>> This was a full service that wascarried out at the dealership at a cost
>> £250, as the car was released from the garage, damaged, toolkit missing
>> and left in an unsafe condition, I would like to write to Toyota and
>> report this matter and send a copy to the dealership.
>> Can anyone advise where I should write to.
>>
>> TIA
>>
>
>
> Do what Jeff said. And, in the future, always try and turn a brand name
> into a web address. If you're old enough to have a child, you should be
> old enough to figure this out.
>

Was that really necessary?

Natalie

"Wickeddoll®" <wickeddollnofeckingspam1958@yahoo.com> wrote in message
news:fpmmd1.1bs.1@news.evilcabal.org...
>
> "JoeSpareBedroom" ...
>> "BIGEYE" ...
>>> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
>>> Edinburgh.
>>> After the service she noticed that the body work was scratched and
>>> reported it there and then.
>>> This morning she went out and found that a tyre was flat and had a screw
>>> embedded in it. OK that could have happened anywhere, but when she went
>>> to change the tyre (got her boyfriend to do this), she found that the
>>> toolkit was missing from the car. She borrowed my toolkit, and when she
>>> went tom take off the tyre, found that the wheel nuts were only hand
>>> tight.
>>> This was a full service that wascarried out at the dealership at a cost
>>> £250, as the car was released from the garage, damaged, toolkit missing
>>> and left in an unsafe condition, I would like to write to Toyota and
>>> report this matter and send a copy to the dealership.
>>> Can anyone advise where I should write to.
>>>
>>> TIA
>>>
>>
>>
>> Do what Jeff said. And, in the future, always try and turn a brand name
>> into a web address. If you're old enough to have a child, you should be
>> old enough to figure this out.
>>
>
> Was that really necessary?
>
> Natalie


Absolutely.

On Fri, 22 Feb 2008 15:33:59 -0500, "Wickeddoll®"
<wickeddollnofeckingspam1958@yahoo.com> wrote:

>
>"JoeSpareBedroom" ...
>> "BIGEYE" ...
>>> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
>>> Edinburgh.
>>> After the service she noticed that the body work was scratched and
>>> reported it there and then.
>>> This morning she went out and found that a tyre was flat and had a screw
>>> embedded in it. OK that could have happened anywhere, but when she went
>>> to change the tyre (got her boyfriend to do this), she found that the
>>> toolkit was missing from the car. She borrowed my toolkit, and when she
>>> went tom take off the tyre, found that the wheel nuts were only hand
>>> tight.
>>> This was a full service that wascarried out at the dealership at a cost
>>> £250, as the car was released from the garage, damaged, toolkit missing
>>> and left in an unsafe condition, I would like to write to Toyota and
>>> report this matter and send a copy to the dealership.
>>> Can anyone advise where I should write to.
>>>
>>> TIA
>>>
>>
>>
>> Do what Jeff said. And, in the future, always try and turn a brand name
>> into a web address. If you're old enough to have a child, you should be
>> old enough to figure this out.
>>
>
>Was that really necessary?
>
>Natalie
>

Of course it was....

That is how Joey acts.

--

Scott in Florida

"JoeSpareBedroom" <dishborealis@yahoo.com> wrote in message
news:kpGvj.4769$7d1.1148@news01.roc.ny...
> "Wickeddoll®" <wickeddollnofeckingspam1958@yahoo.com> wrote in message
> news:fpmmd1.1bs.1@news.evilcabal.org...
>>
>> "JoeSpareBedroom" ...
>>> "BIGEYE" ...
>>>> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
>>>> Edinburgh.
>>>> After the service she noticed that the body work was scratched and
>>>> reported it there and then.
>>>> This morning she went out and found that a tyre was flat and had a
>>>> screw embedded in it. OK that could have happened anywhere, but when
>>>> she went to change the tyre (got her boyfriend to do this), she found
>>>> that the toolkit was missing from the car. She borrowed my toolkit, and
>>>> when she went tom take off the tyre, found that the wheel nuts were
>>>> only hand tight.
>>>> This was a full service that wascarried out at the dealership at a cost
>>>> £250, as the car was released from the garage, damaged, toolkit missing
>>>> and left in an unsafe condition, I would like to write to Toyota and
>>>> report this matter and send a copy to the dealership.
>>>> Can anyone advise where I should write to.
>>>>
>>>> TIA
>>>>
>>>
>>>
>>> Do what Jeff said. And, in the future, always try and turn a brand name
>>> into a web address. If you're old enough to have a child, you should be
>>> old enough to figure this out.
>>>
>>
>> Was that really necessary?
>>
>> Natalie
>
>
> Absolutely.
>

New headlines in the NYT, "Joe is an idiot."

They have proof for this story ...


HINT
It was not necessary to belittle the OP.

On Fri, 22 Feb 2008 21:41:18 GMT, "Jeff Strickland"
<crwlr@verizon.net> wrote:

>
>"JoeSpareBedroom" <dishborealis@yahoo.com> wrote in message
>news:kpGvj.4769$7d1.1148@news01.roc.ny...
>> "Wickeddoll®" <wickeddollnofeckingspam1958@yahoo.com> wrote in message
>> news:fpmmd1.1bs.1@news.evilcabal.org...
>>>
>>> "JoeSpareBedroom" ...
>>>> "BIGEYE" ...
>>>>> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
>>>>> Edinburgh.
>>>>> After the service she noticed that the body work was scratched and
>>>>> reported it there and then.
>>>>> This morning she went out and found that a tyre was flat and had a
>>>>> screw embedded in it. OK that could have happened anywhere, but when
>>>>> she went to change the tyre (got her boyfriend to do this), she found
>>>>> that the toolkit was missing from the car. She borrowed my toolkit, and
>>>>> when she went tom take off the tyre, found that the wheel nuts were
>>>>> only hand tight.
>>>>> This was a full service that wascarried out at the dealership at a cost
>>>>> £250, as the car was released from the garage, damaged, toolkit missing
>>>>> and left in an unsafe condition, I would like to write to Toyota and
>>>>> report this matter and send a copy to the dealership.
>>>>> Can anyone advise where I should write to.
>>>>>
>>>>> TIA
>>>>>
>>>>
>>>>
>>>> Do what Jeff said. And, in the future, always try and turn a brand name
>>>> into a web address. If you're old enough to have a child, you should be
>>>> old enough to figure this out.
>>>>
>>>
>>> Was that really necessary?
>>>
>>> Natalie
>>
>>
>> Absolutely.
>>
>
>New headlines in the NYT, "Joe is an idiot."
>
>They have proof for this story ...
>
>
>HINT
>It was not necessary to belittle the OP.
>
>

Appology to OP......

Joe is an idiot.....

Don't pay any attention to him....we sure don't.

--

Scott in Florida

Thanks for the amusing replies, I was looking for a UK address where I could
send a complaints letter directly to the appropriate people, as I'm sure
Toyota will receive a lot of mail all of which will be screened. Alas, no
address to send complaints directly, so it will just have to be their main
office. I had checked their website before posting.
Oh - Scott in Florida, I will be another 'Scot in Florida' later this year,
coming over for a holiday.


"Scott in Florida" <MoveOn@outa.here> wrote in message
news:v3eur3h9k4n66pq4lb316c5tk2pucfjo95@4ax.com...
> On Fri, 22 Feb 2008 15:33:59 -0500, "Wickeddoll®"
> <wickeddollnofeckingspam1958@yahoo.com> wrote:
>
>>
>>"JoeSpareBedroom" ...
>>> "BIGEYE" ...
>>>> My daughters Yaris was serviced at Western Toyota, Cameron Toll,
>>>> Edinburgh.
>>>> After the service she noticed that the body work was scratched and
>>>> reported it there and then.
>>>> This morning she went out and found that a tyre was flat and had a
>>>> screw
>>>> embedded in it. OK that could have happened anywhere, but when she went
>>>> to change the tyre (got her boyfriend to do this), she found that the
>>>> toolkit was missing from the car. She borrowed my toolkit, and when she
>>>> went tom take off the tyre, found that the wheel nuts were only hand
>>>> tight.
>>>> This was a full service that wascarried out at the dealership at a cost
>>>> £250, as the car was released from the garage, damaged, toolkit missing
>>>> and left in an unsafe condition, I would like to write to Toyota and
>>>> report this matter and send a copy to the dealership.
>>>> Can anyone advise where I should write to.
>>>>
>>>> TIA
>>>>
>>>
>>>
>>> Do what Jeff said. And, in the future, always try and turn a brand name
>>> into a web address. If you're old enough to have a child, you should be
>>> old enough to figure this out.
>>>
>>
>>Was that really necessary?
>>
>>Natalie
>>
>
> Of course it was....
>
> That is how Joey acts.
>
> --
>
> Scott in Florida
>