Re: Dan Stern dropped the ball -- need new headlight source.
"Daniel J. Stern" <dastern@engin.umich.edu> wrote in message
news:1178223157.055443.229390@q75g2000hsh.googlegr oups.com...
> Mr. Babineaux is correct: I dropped the ball on his order. He sent me
> an upset e-mail this past Sunday evening a little before 9pm, and
> while I obviously wasn't in the office, I was checking mail from home
> later that night and responded at 11:30. I acknowledged and apologised
> for my human error, and offered to send him the bulbs free of charge.
> No response (still none as of today, Thursday), so I went ahead and
> shipped him the bulbs anyhow, free of charge. He'll have them in hand
> shortly, and I hope he uses them in good health. If he's so angry with
> me that he'd get greater satisfaction from driving over them just to
> hear the krunch, that's OK too. I'm certainly not the world's only
> source for good lighting equipment, and I don't pretend to be, though
> you'd usually be hard-pressed to find Marchal Ampliluxes and some of
> the other rare stuff I keep.
>
> Keep the greasy side down and the bright end forward,
>
> -D. Stern
>
I've found that one needs to be particularly careful with spam filters. I
ordered something from you several years ago, then when those bulbs finally
burned out I tried to order more and got no response so I bought some
locally. I'm not sure which end the problem was on but no harm done, I had
that sort of thing happen with various recipients all too often and finally
quit using that email addy. |