Discuss Re: Dan Stern dropped the ball -- need new headlight source. in the alt.autos.volvo forum at Car Dealer Forums; "Daniel J. Stern" <dastern@engin.umich.edu> wrote in message news:1178223157.055443.229390@q75g2000hsh.googlegr oups.com... > Mr. Babineaux is correct: I ...

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Old 05-04-2007, 08:30 AM
James Sweet
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Default Re: Dan Stern dropped the ball -- need new headlight source.


"Daniel J. Stern" <dastern@engin.umich.edu> wrote in message
news:1178223157.055443.229390@q75g2000hsh.googlegr oups.com...
> Mr. Babineaux is correct: I dropped the ball on his order. He sent me
> an upset e-mail this past Sunday evening a little before 9pm, and
> while I obviously wasn't in the office, I was checking mail from home
> later that night and responded at 11:30. I acknowledged and apologised
> for my human error, and offered to send him the bulbs free of charge.
> No response (still none as of today, Thursday), so I went ahead and
> shipped him the bulbs anyhow, free of charge. He'll have them in hand
> shortly, and I hope he uses them in good health. If he's so angry with
> me that he'd get greater satisfaction from driving over them just to
> hear the krunch, that's OK too. I'm certainly not the world's only
> source for good lighting equipment, and I don't pretend to be, though
> you'd usually be hard-pressed to find Marchal Ampliluxes and some of
> the other rare stuff I keep.
>
> Keep the greasy side down and the bright end forward,
>
> -D. Stern
>


I've found that one needs to be particularly careful with spam filters. I
ordered something from you several years ago, then when those bulbs finally
burned out I tried to order more and got no response so I bought some
locally. I'm not sure which end the problem was on but no harm done, I had
that sort of thing happen with various recipients all too often and finally
quit using that email addy.


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Old 05-05-2007, 09:58 PM
Daniel J. Stern
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Default Re: Dan Stern dropped the ball -- need new headlight source.

On May 3, 7:30 pm, James Sweet wrote:


> I've found that one needs to be particularly careful with spam filters.


Too right! I wish there were a way of cutting off spam at the source
(e.g. and i.e., China) rather than always having to put up reactive
roadblocks that let through too much spam and block too much
legitimate mail.

-Stern

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