If you are needing help with your follow-up calls or help with customer satisfaction please visit CMS Followups > Home ( DNN 4.4.1 ) . We are a call center located in Orlando, FL. We make calls for dealerships nationwide and we have tons of success stories. We brought Paragon Honda from worst to first in their CSE scores. Aubrey Alexander Toyota was at 73% CSI. After using Customer Management Systems they are always between 98%-99.5% with their highest being 99.7%. We help dealerships follow-up with sales customers too. We have a great system for Unsold, Internet, and Phone-up leads that produce sales. San Leandro honda sells 7-10 extra cars per month for less than half of the profit for 1 vehicle. Now that's a ROI!

We also have an online CRM to help you manage any concerns or hot leads so no one "falls through the cracks".

We offer dealerships the opportunity to demo our service free for one week. We offer a free week because we are confident that after one week you will agree that you have never seen a follow-up service like this.

I hope to hear from you soon.

Jim Koerner
Owner
CMS