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Discuss Customer Loyalty: Itís What Drives Dealer Relationships in the Dealership Web Sites forum at Car Dealer Forums; Welcome to the dealership! How may we help you today?Ē You may not think it, ...
  1. #1
    Senior Member
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    Oct 2009
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    Default Customer Loyalty: Itís What Drives Dealer Relationships

    Welcome to the dealership! How may we help you today?Ē

    You may not think it, but a simple greeting when you first walk into a dealership can lay the groundwork for keeping a customer for life. In todayís competitive environment, the lengths a car dealership goes with their customer service can help determine how they can keep their customers.

    What can an automotive dealership do to establish a long-lasting relationship with their customers? Here are a few simple reminders to help nurture customer loyalty.
    To read more about this DMEautomotive post, click here.


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  2. #2
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    Default

    The figures are startling.. at the retail level only one in twenty five people complain, the rest just shop elsewhere.

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