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Discuss Help! problem with dealer in the rec.autos.makers.chrysler forum at Car Dealer Forums; My son (22, inexperienced) bought a 99 Taurus from a used car dealer in NW ...
  1. #1
    Mark Goodall
    Guest

    Default Help! problem with dealer

    My son (22, inexperienced) bought a 99 Taurus from a used car dealer in NW Indiana. When he took the car to the BMV to get plates, they checked the VIN on the car against the title. It was completely different. He went back to the dealer ("Triple M Motors" 9225 Wicker Ave. Saint John, IN 46373, a lot on a major highway with about 30 cars) and the guy apologized, said it was a mix-up, and said the correct title would be mailed to him within 2 weeks and gave him a 30 day tag. 30 days came and went, and my son has called back a few times and was assured by "Dan" that the title was in the mail. I handed the problem off to my wife, who is pretty assertive on the phone (the dealer is about 45 minutes away). When she asked "Dan" for his last name,he hung up on her. I then called the St John police department (yesterday)and was told that the detective wouldn't be in until Tuesday (because of the holiday), but we were welcome to leave a message, although in her opinion, it "sounded like a civil matter". What is our next step? (by the way, the VIN # is 1FAFP52U6XG293347 ) Any help would be much appreciated.
    Thanks, Mark Goodall



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  2. #2
    News
    Guest

    Default Re: Help! problem with dealer

    On 2/18/2012 7:49 PM, Mark Goodall wrote:
    > My son (22, inexperienced) bought a 99 Taurus from a used car dealer in NW Indiana. When he took the car to the BMV to get plates, they checked the VIN on the car against the title. It was completely different. He went back to the dealer ("Triple M Motors" 9225 Wicker Ave. Saint John, IN 46373, a lot on a major highway with about 30 cars) and the guy apologized, said it was a mix-up, and said the correct title would be mailed to him within 2 weeks and gave him a 30 day tag. 30 days came and went, and my son has called back a few times and was assured by "Dan" that the title was in the mail. I handed the problem off to my wife, who is pretty assertive on the phone (the dealer is about 45 minutes away). When she asked "Dan" for his last name, he hung up on her. I then called the St John police department (yesterday) and was told that the detective wouldn't be in until Tuesday (because of the holiday), but we were welcome to leave a message, although in her opinion, it "sound

    ed like a civil matter". What is our next step? (by the way, the VIN # is 1FAFP52U6XG293347 ) Any help would be much appreciated.
    > Thanks, Mark Goodall



    Sounds criminal -- grand theft and fraud.

  3. #3
    Rob
    Guest

    Default Re: Help! problem with dealer

    this VIN shows no theft reports or total loss reported to the national
    insurance crime bureau..


    is the VIN off the door? or dashboard? if its different then possibly it's
    been in a wreck and the doors been changed.

    take it someone you trust, preferably with some body shop knowledge and a
    lift and have them do a super thorough inspection, to check everything for
    wreck or theft damage.


    "Mark Goodall" <1splicethisaudio@gmail.com> wrote in message
    news:9951476.0.1329612555933.JavaMail.geo-discussion-forums@yngj4...
    My son (22, inexperienced) bought a 99 Taurus from a used car dealer in NW
    Indiana. When he took the car to the BMV to get plates, they checked the VIN
    on the car against the title. It was completely different. He went back to
    the dealer ("Triple M Motors" 9225 Wicker Ave. Saint John, IN 46373, a lot
    on a major highway with about 30 cars) and the guy apologized, said it was a
    mix-up, and said the correct title would be mailed to him within 2 weeks and
    gave him a 30 day tag. 30 days came and went, and my son has called back a
    few times and was assured by "Dan" that the title was in the mail. I handed
    the problem off to my wife, who is pretty assertive on the phone (the dealer
    is about 45 minutes away). When she asked "Dan" for his last name, he hung
    up on her. I then called the St John police department (yesterday) and was
    told that the detective wouldn't be in until Tuesday (because of the
    holiday), but we were welcome to leave a message, although in her opinion,
    it "sounded like a civil matter". What is our next step? (by the way, the
    VIN # is 1FAFP52U6XG293347 ) Any help would be much appreciated.
    Thanks, Mark Goodall



  4. #4
    Mark Goodall
    Guest

    Default Re: Help! problem with dealer

    Rob, the VIN on the door matches the plate on the dash, and if the car isn't stolen, then is it typical for a used car dealer not to come up with a title a month and a half later? By the way, thanks for running the VIN.
    Mark

  5. #5
    Rob
    Guest

    Default Re: Help! problem with dealer

    he is stalling most likely because the title was not in his name,. it might
    have been a consignment sale or he bought it to sell, but was stalling
    getting a title in his dealership name since he didn't want to spend the
    money, so now he's waiting for it to be approved from previous owner to you.

    or maybe he's hiding the fact it's a wreck, which is why I say inspect the
    hell out of it. I have heard of situations where dealer in state A buys a
    wreck in State B, but in turn sells it for 1 dollar to his younger brother
    in State C. the younger brother just happens to own a body shop, rebuilds
    the wreck and sell it back to original buyer (his older brother). when the
    Title crosses state lines, it goes from a salvage title to a regular title.
    this usually takes a while.

    the national insurance crime bureau web site says it was never REPORTED as
    totaled or stolen. who knows? it might have never been reported.

    Regardless he is stalling for some reason. The law needs to look into it.
    If the local guys blows you off, go over his head to the State level. they
    are the ones who license this so called 'dealer' in the first place.


    maybe this will help.
    http://www.in.gov/bmv/2957.htm

    http://www.in.gov/bmv/files/Affidavi...hip_Packet.pdf

    http://www.in.gov/bmv/2333.htm

    "Mark Goodall" <1splicethisaudio@gmail.com> wrote in message
    news:3081605.12.1329625967700.JavaMail.geo-discussion-forums@vbtf25...
    > Rob, the VIN on the door matches the plate on the dash, and if the car
    > isn't stolen, then is it typical for a used car dealer not to come up with
    > a title a month and a half later? By the way, thanks for running the VIN.
    > Mark




  6. #6
    MoPar Man
    Guest

    Default Re: Help! problem with dealer

    Mark Goodall wrote:

    > My son bought a 99 Taurus from a used car dealer in NW Indiana.


    And your question or issue has what exactly to do with Chrysler?

  7. #7
    SRN
    Guest

    Default Re: Help! problem with dealer


    Contact the State of Indiana, Secretary of State, Auto Dealers Services
    Division immediately and ask who to contact to file an official complaint
    with the state.


    http://www.in.gov/sos/dealer/2365.htm


    https://myweb.in.gov/SOS/AAOnline/ShowFile.aspx?ID=2080




    "Mark Goodall" <1splicethisaudio@gmail.com> wrote in message
    news:9951476.0.1329612555933.JavaMail.geo-discussion-forums@yngj4...
    My son (22, inexperienced) bought a 99 Taurus from a used car dealer in NW
    Indiana. When he took the car to the BMV to get plates, they checked the VIN
    on the car against the title. It was completely different. He went back to
    the dealer ("Triple M Motors" 9225 Wicker Ave. Saint John, IN 46373, a lot
    on a major highway with about 30 cars) and the guy apologized, said it was a
    mix-up, and said the correct title would be mailed to him within 2 weeks and
    gave him a 30 day tag. 30 days came and went, and my son has called back a
    few times and was assured by "Dan" that the title was in the mail. I handed
    the problem off to my wife, who is pretty assertive on the phone (the dealer
    is about 45 minutes away). When she asked "Dan" for his last name, he hung
    up on her. I then called the St John police department (yesterday) and was
    told that the detective wouldn't be in until Tuesday (because of the
    holiday), but we were welcome to leave a message, although in her opinion,
    it "sounded like a civil matter". What is our next step? (by the way, the
    VIN # is 1FAFP52U6XG293347 ) Any help would be much appreciated.
    Thanks, Mark Goodall



  8. #8
    James Rau
    Guest

    Default Re: Help! problem with dealer

    On Sun, 19 Feb 2012 08:21:13 -0500, MoPar Man <MoPar@Man.com> wrote:

    >Mark Goodall wrote:
    >
    >> My son bought a 99 Taurus from a used car dealer in NW Indiana.

    >
    >And your question or issue has what exactly to do with Chrysler?


    Granted, the name of this group is rec.autos.makers.chrysler and you
    might think a post regarding a Ford product off-topic, but I would
    have to argue that *any* used make of car should be of concern to the
    members of this group. There are a lot of used cars on the market
    nowadays, Chrysler or otherwise.

    Perhaps we could give Mr. Goodall the benefit of the doubt? Perhaps he
    meant to post in r.a.m.ford, but got a little confused? He seems
    rather upset that neither he or his son can get the dealership to
    resolve this issue.

    James Rau

  9. #9
    MoPar Man
    Guest

    Default Re: Help! problem with dealer

    James Rau wrote:

    > >> My son bought a 99 Taurus from a used car dealer in NW Indiana.

    > >
    > > And your question or issue has what exactly to do with Chrysler?

    >
    > Granted, the name of this group is rec.autos.makers.chrysler and
    > you might think a post regarding a Ford product off-topic, but I
    > would have to argue that *any* used make of car should be of
    > concern to the members of this group.


    There are more general auto groups (not specific to a particular brand)
    on usenet that get way more traffic than this group. So right off the
    bat it would have been more appropriate to post there instead of here.

    And in addition, cross-post to groups like misc.consumers, alt.legal,
    etc would have been useful for him.

  10. #10
    Mark Goodall
    Guest

    Default Re: Help! problem with dealer

    Thanks to everyone who replied. Other than having to let my son use my ailing plymouth grand voyager, my defense for posting in this group is that I looked at a ford group, no posts since 2005. I posted on this site about theminivan, and got response, and I reasoned that my question could help chrysler owners. No offense intended, thanks.
    Mark

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